IT Support for the Retail Insurance Industry

WTC – Managed IT Services is the West Coast’s leading IT support provider for the retail insurance industry.

Expert IT Support Services for Retail Insurance Companies

WTC provides specialized IT support customized for the retail insurance industry across Arizona and California. Drawing on our expertise with AMS/Vertafore and EPIC/Applied Systems software platforms, we ensure seamless operations, enhanced cybersecurity, and streamlined workflows. Our tailored solutions empower insurance businesses to maintain efficiency and reliability in the competitive insurance market environment. By leveraging our expertise, you can confidently focus on your core business objectives while we manage your IT infrastructure effectively.

Our IT Support Services for Insurance System Platforms

Our IT support for AMS/Vertafore and EPIC/Applied Systems software platforms includes implementation, customization, and ongoing support tailored for the insurance industry. WTC’s services encompass seamless integration, customization of workflows and reporting, comprehensive staff training, powerful data security measures, proactive system monitoring, and strategic consulting to optimize operational efficiency and compliance. Our disaster recovery plans ensure business continuity, while continuous updates and vendor management support keep systems current and effective in meeting business needs.

“Since moving to WTC our issues are minimal to none! WTC keeps us running, protected, and our new emergency back-up plan allows us peace of mind so we can focus on the job at hand without interruptions. The biggest benefit of WTC are the fast response times and the service they provide goes above and beyond in so many ways. WTC keeps us up to date, with the most current and protected equipment and services. I recommend them 100%, you won’t regret partnering with WTC!”

Kris J LockOwner, KJL Fasteners

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FAQs

Below are some frequently asked questions we often get from our retail insurance customers:

What types of IT support services are essential for retail insurance companies?

IT support services crucial for retail insurance firms include management of agency management systems (AMS) like AMS360 or Vertafore, customer relationship management (CRM) software, cybersecurity solutions, data backup and recovery, and network infrastructure maintenance.

What cybersecurity measures are critical for retail insurance companies?

Key cybersecurity measures include strong firewall protection, regular security audits, data encryption, secure access controls, employee training on phishing and cybersecurity best practices, and incident response plans to mitigate breaches and protect sensitive client information.

Is IT support scalable for growing retail insurance businesses?

Yes, IT support services are scalable and can accommodate the growth of retail insurance businesses by providing flexible solutions that expand with the company’s needs. This includes adding new users, integrating additional software, and enhancing network infrastructure to support increased operations.

Complete Managed Services

Our managed services package covers all your IT needs at a fixed monthly rate, freeing you to focus on accelerating revenue growth.

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