IT Support for Manufacturers and Distributors
WTC delivers fast, reliable IT support for manufacturers and distributors, helping you keep production moving.
Scalable Managed IT Services for Manufacturers Across the U.S.
WTC offers specialized IT support for manufacturing, distribution, and warehousing centers. We prioritize “site down” calls with quick transfers to Level 2 and 3 technicians, guaranteeing rapid response and same-day turnaround. Whether you’re in plumbing supply, electrical, fasteners, or any other manufacturing sector, WTC provides custom-tailored solutions that keep your business running efficiently and securely.
“Since moving to WTC, our issues are minimal to none! WTC keeps us running, protected, and our new emergency back-up plan allows us peace of mind so we can focus on the job at hand without interruptions. The biggest benefit of WTC is the fast response times, and the service they provide goes above and beyond in so many ways. WTC keeps us up to date with the most current and protected equipment and services.”
“If you are looking for a team of talented and knowledgeable people that will stop everything to resolve your IT issue, then you don’t need to look any further than WTC! Compared to other IT providers, WTC is readily available for us and consistently provides quality service. The benefit of switching to WTC is getting to know the kind, caring, considerate, and knowledgeable staff.”
“We are partners with WTC because they listen to our needs with an experienced perspective that comes from knowing the fastener distribution industry, and its unique demands … Our relationship goes beyond the typical supplier, customer relations, and feels like being team members in doing business. They provide solutions that meet your technology needs, while giving you the personal attention you deserve!”
Power Your Production With Proven IT Support for Manufacturers
WTC provides managed IT services for manufacturers that keep systems online, protect sensitive data, and support your growth.
Why Manufacturers Trust WTC
Manufacturers can’t afford IT downtime. That’s why WTC delivers managed IT services built specifically for the pace and precision of production environments. Here’s a look at what sets us apart:
- 2-Hour SLA Response: You won’t be left waiting when something breaks.
- Multi-Location Expertise: Whether adding facilities or acquiring new operations, we scale IT with you.
- Cybersecurity Built for Industry: Layered defenses protect your IP, vendor portals, and compliance requirements.
- Specialized Software Knowledge: Our technicians understand the systems you rely on every day, including:
- INxSQL
- Business Edge
- Epicor Profit21
- Infor
- Oracle NetSuite
- Sage 100
With WTC, you get industrial IT solutions from a partner that speaks your language and understands your workflows.
Real Results for Manufacturers
We’ve helped manufacturers and distributors cut downtime, simplify IT management, and strengthen compliance.
Proactive IT Keeps Production Moving
Our approach is built to stop problems before they start. WTC provides:
Complete Managed Services
Our managed services package includes handling all your IT needs for a fixed monthly fee, freeing you to focus on boosting revenue growth.
Case Study: Manufacturing Ransomware Incident Contained
The Problem
A manufacturing company was compromised by Akira ransomware after attackers exploited a zero-day SonicWall vulnerability through an SSL VPN connection. This allowed the attackers to gain control of Active Directory and attempt lateral movement into Azure-hosted servers.
The Solution
The WTC Kaseya security stack quickly contained the threat by isolating the affected Azure servers, limiting the impact to only a few folders on the SQL Server. Our local IT team restored the on-premises domain controller, reset all Active Directory passwords, updated the SonicWall firewall, and disabled SSL VPN access.
We then restored the SQL Server from a secure pre-attack backup in about 10 minutes, verified new credentials, and safely returned systems to production.
The Result
Because the threat was contained quickly, the impact was limited to only a few folders on the SQL Server and systems were safely restored to production.
