Why Choose Us?
When you partner with WTC, you get quality managed helpdesk services backed by an expert team.
In today’s competitive and rapidly evolving business landscape, choosing the right partners can significantly impact a company’s success. WTC Services understands that your business relies on efficient IT systems. We stand out as a premier partner for businesses seeking excellence in various domains.
We’re confident that we provide high-quality IT services, cybersecurity support, or cloud solutions for our clients.
WTC Services is made up of dedicated professionals who work hard to safeguard what matters most to your business. Get to know our leadership team today.
Here are the reasons you can depend on WTC – Managed IT Services to keep you and your business up and running:
Emergency response time is one hour or less guaranteed. A live person will answer your call, or you can enter a service ticket yourself online with our streamlined service ticket system. We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
We hire only seasoned, professional technicians with at least 5-10 years experience and usually many more. We provide our technicians with continuing education opportunities on a regular basis to allow them to stay current with the latest technology. We won’t be sending out warm bodies to train on your dime!
We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, website management, and maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.
WTC – Managed IT Services has been around since 2013, a respected leader in the community and the industry. Our proudest accomplishment is the large number of long term clients who year after year put their trust in us.
Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them before they become problems, rather than putting out fires.
You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.
We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.
We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.
You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.